Built by Dan Start a project

Built by Dan · showcase

Regulars remembered, not a CRM nobody opens

Most rooms treat every guest like a stranger, or keep a CRM so heavy nobody ever opens it. The names, the allergies, the regular who comes every February all live in one person’s head, and walk out the door when they do. This is the other way: a guest book that fills itself in, from the bookings, the orders, and the calls the AI answers, and that the host actually uses at the counter. Four screens, then the whole thing in motion.

01 · Tonight Who’s coming tonight, and how many are returning. Each guest with their tag, their last visit, and the one thing to remember.
02 · Profile The whole guest on one screen: lifetime value, what they love, every visit, and the chef’s note.
03 · Add A guest is a name, a contact, a relationship, a note. Add one by hand, or let the bookings and the AI do it.
04 · Service Read-only at the counter: who just sat, where they came from, and the allergies flagged before the first course.
Video Open a regular’s profile, add a guest by hand, then watch a check-in arrive as service begins.

The back office

On the desktop

The phone is for the counter: who’s coming tonight, the regular’s profile at a glance. The desktop is where you read the whole book. The full directory, where every guest came from, and the trend of new faces, with the room to see how the relationships are built.

Overview The book on one screen. Its lifetime value and returning rate up top in amber, then where every new guest came from, down to the bar.
Directory Every guest, dense, with the source on each line. Booked on the page, ordered online, or captured by the AI on the phone.
Video Read the book, then watch a new guest land in the directory from the AI.

Fills itself in, if you let it

Guests stands on its own. The host can add every guest by hand and still see who’s a regular. If the client also runs Reservations, Orders, or the AI agents, each booking and each order builds the profile on its own, so the book grows while the room is served. Every guest shows where they came from. Standalone first, connected if you want it.